Shipping & Returns Policy
Shipping Terms and Conditions
At Greenpharm.com, we look to process orders as quickly as we can, so you can start enjoying the products you love, faster.
We offer free standard shipping on all orders, no minimums.
Returns and Refunds
Not loving it? No problem. Our goal at Greenpharm.com is to make sure you’re completely satisfied with your purchase. We’re happy to accept returns and provide a full refund as long as all items are:
in the original packaging
in salable condition
received within 30 days from the delivery date
Address Changes: We do not reship or make changes to the shipping address that was provided on the original order. Any package that is refused or undeliverable due to an insufficient address is subject to a refund.
Refunds/Credits will be issued within 2-7 business days. Keep an eye on your inbox for a confirmation email.
Note: Greenpharm.com reserves the right to refuse refunds on personal use products for any reason.
How to Return Your Product
Contact the Greenpharm Customer Care team at 1 (866) 861-1633 or via email at firstname.lastname@example.org.
Let us know the reason for the return (damaged, missing, defective, etc.). Please include “RETURN” and the order number in the subject line.
Note: A full refund will be issued unless an arrangement was made prior to starting the return process.
If you have any questions, please call us at 1 (866) 861-1633. Our team is ready to assist you Monday - Friday from 8:00AM-8:00PM EST.